The KATU Engineering Department is typically staffed Monday through Friday. Weekend emergencies should be directed to the on-call engineer.

KATU Engineering Support Knowledgebase
Field Crew Help
Suggested knowledgebase articles:

Knowledgebase Field Crew Help

Articles in this category

Back Focus

Keeping Your Back-focus in Check Have you ever zoomed in, fine-tuned your focus, and then zoomed out only to watch your wide shot turn to mush? If so, you're seeing what is commonly referred to as ...

626
(15)
Browsing Video and Images from the Field

We'd like to stress that it is NOT RECOMMENDED that you browse archived video or images while in the field. It will be slow and unreliable. Furthermore, all the traffic you generate goes through the V...

269
(3)
Exporting to SxS Card for Camera Playback

Export your sequence as an OP1a MXF file to your EXPORT folder. In XDCAM Browser, you will NOT see the file in the window, but when you import from the window showing the card, you can select the f...

307
(1)
Link Simulator

This is the link to the simulator. https://airlink.ubnt.com/#/ Put the address you are going to in as the access point (location on the left). Right below that is frequency, change that to 2.4 Ghz ...

362
(2)
Photographer laptop Instructions

Attached to this article are the documents for the Photographer laptops. Download and unzip the files, then put them in your F:\Documentation folder.

348
(2)
Media Composer 2019 Settings

Attached to this article are two documents showing the correct settings for Media Composer.

121
(0)
Media Composer Errors and Problems

Database Errors Errors: If you see error messages similar to the following: "An error occurred reading the Database file for the director 'F:\Avid MediaFiles\MXF\1\'. Exception: 'omfiHPDomai...

90
(0)
Send Reporter Packages to Social

Sinclair has developed an export process to get ALL clean packages from Avid to the social teams for publishing. This process will need to be followed after sending any package to air. The instruction...

19
(0)
Sony Mic Re-scan Instructions

Scan and sync to an open frequency: On the URX-S03D slot-in receiver, open the full screen menu on the channel you want to scan for: tap the MENU button once for channel 1, press it a second time for...

217
(0)
Sony SxS card reader issues

There is a known issue with the Sony SBAC-US30 SxS card readers, which is especially pronounced on the recently purchased (2021-2022) Latitude 5420 and Precision 7760 laptops. The reader and/or cards ...

90
(0)