The KATU Engineering Department is typically staffed Monday through Friday. Weekend emergencies should be directed to the on-call engineer.

Login
Register
KATU Engineering Support Knowledgebase
Viewer Help
Suggested knowledgebase articles:

Knowledgebase Viewer Help

Articles in this category

How do I watch the Rip City TV Network on KATU and KUNP?

Starting January 1st, The Rip City TV Network is available on KUNP 16.1 (La Grande) and KUNP-LD 47.1 (Portland). KUNP.1 will also be simulcast on KATU 2.2. If you live in our broadcast areas, you may ...

11,123
(21)

KATU Translator Status & Locations

Last Updated on 10/19/2026 Current Status: No known issues. To better serve rural areas in Northern Oregon and SW Washington, KATU and other independent organizations operate low power translators to ...

1,887
(3)

General Reception Help

Current Status: No known issues. General tips on resolving low signal strength include the following: A good first step is to re-scan with your TV and/or receiver. Note: Scanning for channels wh...

10,386
(23)

Choppy Audio Over The Air With Roku TVs

We are aware of an issue being experienced by owners of Roku TVs. A discussion on the Roku Community Forum can be found here: https://community.roku.com/t5/Discussions/Choppy-Audio-on-OTA-Channel/t...

215
(0)

Graphics on Narrow-Screen Televisions

Starting on August 29, 2016, ABC will no longer support "safe title" areas for older 4x3 television sets. This means that if you are using an old-style television, rather than a widescree...

660
(4)

NextGen TV Broadcast (ATSC 3.0)

Here in Portland KATU (2), KOIN (6), KGW (8), KOPB (10), KPTV (12), KRCW (32), and KPDX (49) are all broadcasting their respective primary channels (the .1 channels) in the NextGen TV (aka ATSC 3.0) s...

912
(6)

No Audio (or Spanish Audio) on KATU

For over-the-air reception: On your TV remote control, look for a button labeled "SAP" or "MTS" or "Audio" or "LANG", or go into the audio set-up menu and look for the SAP / Stereo options. You are li...

928
(17)

Television & Converter Box Manufacturer Support

There are many times where an issue you are experiencing may be due to a setting or configuration problem with your television or converter box. Unfortunately, since there are many different manufa...

328
(0)

Unwanted Captioning or "Black Boxes" on Screen

The black box or unwanted captioning on your screen can be removed by doing the following: On your TV remote control look for a button labeled "CC" (Closed Captioning), or in a menu look ...

698
(16)

Watching Shows Online

What television shows can be watched online? All locally produced KATU programming and select syndicated programming can be viewed live on our website at KATU.com. Some ABC network programming i...

162,254
(4)