The KATU Engineering Department is typically staffed Monday through Friday. Weekend emergencies should be directed to the on-call engineer.

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Requesting an Email Block

Solution Procedure: Requesting an Email Block

Local Engineering cannot block emails. The STP Service Desk must be contacted directly.

Proceed to https://SinclairService.com to fill out the form for reporting an Email Issue.
(direct link to form: https://sbgi.service-now.com/sp?id=sc_cat_item&sys_id=dc7c012adbbecf0002767b5b8c9619b6)

In the form Description, indicate the following:

- The sender’s email address

- The recipient of the offending emails
For a Shared Mailbox, indicate the full, canonical name of the mailbox (not its email alias).
Examples:
thedesk@katu.com = #Portland-KATU-News-Assignment-Desk
newstips@katu.com = #Portland-KATU-News-Tips

-The reason for requesting the block
If the offending emails are threatening in nature, save copies of the emails and attach them to the form. Then call the STP Service Desk (1 800 228 2873) for immediate action.
 
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Article ID: 78
Category: Tier 1
Date added: 2021-01-06 11:42:33
Views: 83
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