The KATU Engineering Department is typically staffed Monday through Friday. Weekend emergencies should be directed to the on-call engineer.

Knowledgebase
KATU Engineering > Support > Knowledgebase

Ask a question:


Spanish audio on Sports Broadcasts

Solution This is a setting in your Comcast or Xfinity cable box. The default audio track is set to Espanol. You only notice this during sports broadcasts because the HAVE a spanish language track. Most things we do, don't.

You need to find the setting on your comcast device.

X1 platform https://www.xfinity.com/support/articles/x1-audio-output

- If you have an HD or SD full cable box (non X1 with a blue on-screen guide) :



Press the Menu button twice on the Comcast Universal Remote Control. A new screen below will appear, with the top-left option automatically selected.


Use the down-arrow key (above the Info button) to navigate to Setup and press OK/Select (the center key on the remote control in the middle of the 4 arrow/directional buttons).

Use the down-arrow key (above the Info button) to navigate to Audio setup and press OK/Select.



The Default Audio Track will default to the first option–Channel default–which is always the channel’s main audio track (unless it was previously changed).



Press the right-arrow navigation key to change the audio track. Changing this selection will instantly change the audio.



Press once for English
2. Press twice for Spanish (Español) OR to activate Video Description (DVS)
3. Press three times for French (Français)
4. Press four times for Portuguese (Portugues).
5. Then press the Exit button (above the Volume button) to resume program viewing


Please note: These audio options can only be heard if the program provider or cable channel is providing that additional audio option.

- If the above does not help, look at the remote control for your TV set (not your cable box) to adjust the TVs language settings (sometimes labeled as MTS or SAP on the remote or via your TVs settings menu).
 
Was this article helpful? yes / no
Article details
Article ID: 110
Category: Viewer Help
Date added: 2023-11-21 13:28:10
Views: 15
Rating (Votes): Article not rated yet (0)

 
<< Go back

Powered by Help Desk Software HESK™