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Adding/Changing Global Address List (GAL) Phone Numbers Article rated 5.0/5.0
Phone numbers in the Global Address List (GAL) are updated via The Bridge. You must do this yourself. - On The Bridge homepage, open the Navigator menu in the upper left corner. - Click "Per...
Flash Plugins, Chrome, & You! Article rated 5.0/5.0
Google Chrome and Adobe Flash do not like each other. Every now and then when Chrome gets an update, it changes the way it handles Flash plugins, which may end up breaking certain sites we use that re...
How to add an email address to your safe senders list Article rated 5.0/5.0
- Go to https://quarantine.sbgtv.com. - Log in using your SBG credentials. - Open the dropdown menu in the upper right corner, and click "Preferences." - Under "Antispam Management,&...
How to Reset Voicemail PIN Article not rated yet
Please proceed to the link below to reset your voicemail PIN. Ensure that you are signing in using your @sbgtv.com email. https://outlook.office.com/owa/?path=/options/voicemailpinreset
How to Share a Calendar in Outlook Article rated 5.0/5.0
https://support.office.com/en-us/article/Share-your-calendar-in-Outlook-com-0fc1cb48-569d-4d1e-ac20-5a9b3f5e6ff2#bkmk_mailshare
Junk Mail in Outlook Article not rated yet
If emails you receive are going in to the Junk Email folder erroneously, you can prevent this by right-clicking on the email in your junk folder, and mark it as “not junk.” That should prevent this in...
Mapping a network Printer Article rated 5.0/5.0
WINDOWS 7 1. Click the start button. 2. Click "devices and printers." It should be on the right side of the start menu. If you do not see this option, you may be on Windows 10. In whic...
Mapping a network drive Article rated 5.0/5.0
WINDOWS 7 - Open an explorer window and click "computer" - Under the menu bar, click "map network drive" - Select a drive letter. It doesn't really matter which. - Type the a...
Masstech Plugin Article rated 5.0/5.0
The Masstech iNews plugin is designed to work only in iNews clients, and is not supported in MediaCentral | UX. In order for the Masstech plugin interface to work, your computer's DPI Setting needs...
MediaCentral Error: Clip Load Failed: 1102 Unknown Error Article rated 5.0/5.0
This error message pops up instead of a clip in either MediaCentral | UX Desktop or the Chrome browser. Resolution: Try the following: Clear the cache of the Chrome browser. This resolves the is...
MediaCentral MP4 Export Article not rated yet
Log in to MediaCentral | UX using the Chrome browser Click on the right-hand drop-down menu, which will probably be on "Users" and change it to "Story": In the search window,...
Microsoft Word documents opening in read-only mode. Article rated 5.0/5.0
There is a known issue with Microsoft Word 2013 where some documents open, but can not be edited. They also display in a way that looks different than normal. It seems that this most often occurs with...
Multifactor Authentication (MFA) Setup Article not rated yet
To get set up with the MFA system: * Go to https://mfa.sbgtv.com and sign in using your SBG credentials. ** If you are already set up, you should receive a call or text on your cell phone at this po...
News Video Archives Article rated 5.0/5.0
Video archive locations: Masstech: Archiving of News stories starting on or about 7/16/2014. Oasis: Archiving of News stories up to 1/28/2017.
Newsroom Page and Wiki Links Article rated 5.0/5.0
As of 5/22/2018, here are the current links to the following pages: Newsroom Intranet page: http://10.137.80.21/newsroom/ The Wiki: http://10.137.80.21/pmwiki/pmwiki.php The "Live Shots"...
Saving or Exporting Files in WideOrbit Article not rated yet
The Traffic (M:) drive is the only location to which files can be saved or exported out of WideOrbit. This applies to both WO Traffic and WO Media Sales. Each WideOrbit user has a folder which corresp...
Warning message: Update to Java Plugin 1.8.0_72 Article rated 5.0/5.0
If you receive a warning message saying that you need to update to Java Plugin 1.8.0_72, you should switch to using Internet Explorer instead of Firefox. As of Firefox version 52, Java plugins are no ...
VPN Issues Article rated 5.0/5.0
If you have issues with VPN, open a command prompt and type the following commands: ipconfig /flushdns certutil -pulse gpupdate /force
 

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